There are a few issues that could cause issues. If the problem persists, please try an updated card. To ensure the card can be added, please verify the following:

• Correct name associated with your verification process.

• Non P.O. Box address associated with your verification process.

• Debit cards need to be enabled for instant transactions. 

Other issues include:

• Verification issue with our payment processor 

  • Payment processor runs additional security checks, which could result in your card being flagged or rejected, resulting in a failed transaction. Please ensure your name and address accurately matches your user information.

  • Fix: Add a new card and connect a new account. If you believe this was done in error, please contact customer support. 

There are a few issues that could cause issues. If the problem persists, please try a new external account. To ensure the account can be added, please verify the following:

• Non-business checking account.

• Correct name and address associated with your verification.